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Bohobe Group

Bohobe Travels · Travel information

Booking Policy

A clear guide to the journey from enquiry to confirmed reservation. Service-specific values and deadlines are provided in the written proposal or agreement before a traveller makes a commitment.

01

Enquiries, proposals and quotations

An enquiry is not a reservation. Bohobe Group may prepare an itinerary proposal based on the information a traveller supplies. The quotation states how long it remains open and remains subject to availability and supplier changes until confirmation.

02

Confirmation, deposits and balances

A reservation is confirmed only after Bohobe Group issues written confirmation and receives the deposit or other amount stated in the proposal. The confirmed proposal or invoice states when the remaining balance is due.

03

Availability and suppliers

Accommodation, transport and activities remain subject to supplier confirmation. If a preferred service is unavailable, Bohobe Group may propose a suitable alternative for traveller approval.

04

Changes and special requests

Traveller-requested changes may affect availability and cost. Supplier-led changes will be communicated as soon as reasonably possible. Dietary, accessibility and other requests should be raised early; Bohobe Group will communicate them but cannot guarantee third-party fulfilment.

05

Groups and children

Group proposals may use specific payment, rooming and name-list arrangements. The lead traveller is responsible for sharing confirmed information with the group. Child arrangements depend on age, accommodation and activity rules.

06

Traveller responsibilities

Travellers are responsible for accurate names and information, valid passports, appropriate visas, health preparation and suitable travel insurance. Entry and health requirements may change and should be verified with official authorities.

07

Force majeure, communication and emergencies

Events beyond reasonable control may require changes, postponement or cancellation. Third-party supplier terms may also apply. Travellers should monitor the contact method used for booking and provide reachable emergency details before departure.